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Can't register product or write to support in My Asus app, G14

evghost
Star I
System: Windows 10 64 bit
Battery or AC:
Model: G401II
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:Wrong serial number error (but it correct, checked box, winmic bios and laptop label) in MyAsus app, app says it need to has 20 letters, but my SN has numbers too. So I can't chat with support or register laptop
6 REPLIES 6

Blake_ASUS
Community Legend II
Hi there,
Can you try to register from the website?
How to register my ASUS product | Official Support | ASUS GlobalThank you.

evghost
Star I
Blake_ASUS

Hi there,

Can you try to register from the website?

https://www.asus.com/support/FAQ/1003379/

Thank you.


View post
Ok, thank you, this question is solved, can you please answer on this question ?https://zentalk.asus.com/en/discussion/51466/disable-or-off-audio-mode-in-anime-matrix-g14

evghost
Star I
Blake_ASUS

Hi there,

Can you try to register from the website?

https://www.asus.com/support/FAQ/1003379/

Thank you.


View post
I registered notebook, but now I can't see contacts of support. Need to choose, but page is empty
image-2021-08-05-141351.png

Blake_ASUS
Community Legend II