Battery

[Mashego]

Asus E410 celeron notebook, only working when it's connected to the charger, what could be the problem and how can I fix it. Please kindly assist 

[Falcon_ASUS]

@Mashego 
According to your description, it appears that the issue is due to battery aging or an abnormality, which is causing it to not function properly. We would recommend that you send it in for repair.

The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

[camilasaunder89]

Hi, As you said in the query that your laptop is charging only while connected to the battery then it seems that your battery needs to be replaced. Apart from this, try to clean the laptop files that are no longer required and try resetting the laptop.

[ZenBot]

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