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Forum Posts

Service

Can we get our device serviced from official offline store if buy the product online(Specifically from the asus official online store) ? 

Shane2 by Visitor
  • 26 Views
  • 1 replies
  • 0 kudos

NE180QDM-NM2 MiniLed COLOR problems

Hello, AsusFirst of all - thanks for the great laptops as Asus ROG Strix Scar 18 (2025) G835LX. We've upgraded the previous version Asus ROG Strix Scar 18 (2023) G834JY into the new one mentioned above.I hope you know that NOT only gamers are using y...

ASUS Service Ignored Me for 4 Months Laptop Broken!

For approximately 4 months, ASUS authorized service has failed to resolve my issue. I sent my laptop, which was under warranty, to the service center; it was completely flawless, unopened, and undamaged when delivered. However, while in service, my l...

Resolved! Asus N71J N71JQ-X1 17.3 needs Video card part number

I am looking at a Asus N71J N71JQ-X1  17.3"  needs Video card part number   says it has a ATI RADEON 5000 but the video card went out otherwise worked so I tried to do a search for the vard but ran into a wall on it what is the part number?is there a...

todd23 by Star I
  • 238 Views
  • 11 replies
  • 0 kudos

Battery autonomy

Hello,Battery life isn't satisfying . I want to know if there is any tool/action to improve it or it's the max.it takes ~5hours to go from 80% to 10% with battery economy always active. is it normal?Regards 

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nrAHALI by Star I
  • 229 Views
  • 5 replies
  • 1 kudos

Worst Customer Service till now

I'm at my wits' end with my Asus TUF A15,which I purchased on October 31st. I rely on this device for my work, and it has been non-functional for an unacceptable amount of time due to persistent, unresolved issues.The problems began in the second mon...

Zenin by Star I
  • 582 Views
  • 1 replies
  • 0 kudos