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Asus Zenfone 3 Laser ZC551KL - WiFi issue: frequent disconnect

kevinkaw08
Star I
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone 3 Laser ZC551KL
Firmware Version: Can't find "Firmware" 3.18.71-perf-g3467a9e (kernel version) OPR1.170623.032.WW_user_80.20.52.90_20100103 (build number)
Rooted or not: not rooted
Frequency of Occurrence: incredibly frequent
APP Name & APP Version (If your issue relates to the app): WiFi
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Settings>System>About Phone>Hardware Information>WiFi version>119385-1

WiFi settings:
Open network notification - disabled
Keep WiFi on during sleep - never

My phone seems to glitch out in WiFi connection every now and then. Here is my use case:
Using the phone as normal: browsing or video chat
Suddenly internet related objects are not loading. WiFi says connected to network
Swipes down, turn-off WiFi, wait for a bit (3-5s), turn-on WiFi, wait to connect (10-20s)
Browse as normal.
This is happening incredibly frequent and randomly. My other devices (laptop and ipad) don't encounter these issues. Devices are connected to home WiFi network.
Please assist.
5 REPLIES 5

heriyadi0404
Star I
Cara ganti casing assus zenfone 3 gimana ya

kevinkaw08
Star I
heriyadi0404

Cara ganti casing assus zenfone 3 gimana ya


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English please

rakangod93
Star I
Please new update 7.1 Android

My phone problem is Miracast and phone hang