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Asus TUF Gaming A15 freezing with netflix

Recentemente eu comprei um asus TUF Gaming A15 e instalei a Netflix pela loja da Microsoft. Quando estou a ver alguma coisa lá e pauso o vídeo o computador também para por completo e a unica forma deste voltar a funcionar é reiniciando-o.
English: Recently I bought a Asus TUF Gaming A15 and installed Netflix for Microsoft's store. When I see something there and pause the video the computer also stops completely and the only way it's going to work again is rebooting it

4 REPLIES 4

Blake_ASUS
Community Legend II
Hello Jose,
If you use browser to watch Netflix, instead of the APP, does the issue happen ?
Thank you.

Hello,
I tried to use browser to watch Netflix, instead of the APP and it worked well but I can´t download episodes.

Blake_ASUS
Community Legend II
Hello Jose,
May you report this issue to the supplier of Netflix APP?
Or do you have another laptop that does not have this issue?
Thank you.

Hello,
I will try to do that but I don't know how.