ASUS TUF F15 WIFI ADAPTER RANDOMLY DISCONNECTS

[SinOfPride]

System: OS-Windows 10/ Windows 11
Battery or AC: Both
Model: ASUS TUF F15 (2020model)
Frequency of occurrence: Always (Mostly/Always, when on battery power/Not connected to charger)
Reset OS: YES(multiple times)
Screenshot or video: NONE
========================
Detailed description:
It started after windows update in june, it randomly disconnected and most of the times it showed in device manager that the device failed to start(code 10). It stopped for a while like a month or 2 but it started disconnecting again. It frequently happens when its on battery power. I also set the BIOS in optimized defaults, changed the power settings to Maximum performance while on battery power, installed latest drivers. After all that it was still disconnecting but this time it disappeared from the device manager. There were no errors, it just randomly disappears from the device manager and wouldn`t come back/appear again until I plugged the charger in and restarted the computer.

[Falcon_ASUS]

SinOfPride

1. System: OS-Windows 10/ Windows 11
2. Battery or AC: Both
3. Model: ASUS TUF F15 (2020model)
4. Frequency of occurrence: Always (Mostly/Always, when on battery power/Not connected to charger)
5. Reset OS: YES(multiple times)
6. Screenshot or video: NONE

========================

Detailed description:

It started after windows update in june, it randomly disconnected and most of the times it showed in device manager that the device failed to start(code 10). It stopped for a while like a month or 2 but it started disconnecting again. It frequently happens when its on battery power. I also set the BIOS in optimized defaults, changed the power settings to Maximum performance while on battery power, installed latest drivers. After all that it was still disconnecting but this time it disappeared from the device manager. There were no errors, it just randomly disappears from the device manager and wouldn`t come back/appear again until I plugged the charger in and restarted the computer.

ASUS TUF F15 WIFI ADAPTER RANDOMLY DISCONNECTS

@SinOfPride
What is the full model name of the laptop you are using?

How to find Model Name
Please refer to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - Wireless Network Problems | Official Support | ASUS GlobalThank you.

[SinOfPride]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/65212/asus-tuf-f15-wifi-adapter-randomly-disconnects

@SinOfPride

What is the full model name of the laptop you are using?

https://www.asus.com/support/Article/565/

Please refer to the following FAQ for troubleshooting.

https://www.asus.com/support/FAQ/1015073

Thank you.

View post

Model Name: FX506LI-BQO57T (FX506L)
BIOS: Version 310 (Latest Available version)
Hello, I recently found an article about this issue, apparently it is a problem with windows.

It is mentioned that windows security update is causing Wifi problems:
Affected core versions:
Windows 11 version 21H2 
Windows 10 release 21H2 
Windows 10 release 21H1 
Windows 10 version 20H2 
Windows 10 Enterprise LTSC 2019 
Windows 10 Enterprise LTSC 2016 
Windows 10 Enterprise 2015 LTSB 
Windows 8.1 
Windows 7 SP1 
My laptop`s core version: Windows 10 release 21H1 

[Falcon_ASUS]

SinOfPride

https://zentalk.asus.com/en/discussion/comment/233713#Comment_233713

Model Name: FX506LI-BQO57T (FX506L)

BIOS: Version 310 (Latest Available version)

Hello, I recently found an article about this issue, apparently it is a problem with windows.

It is mentioned that windows security update is causing Wifi problems:

Affected core versions:

• Windows 11 version 21H2 
• Windows 10 release 21H2 
• Windows 10 release 21H1 
• Windows 10 version 20H2 
• Windows 10 Enterprise LTSC 2019 
• Windows 10 Enterprise LTSC 2016 
• Windows 10 Enterprise 2015 LTSB 
• Windows 8.1 
• Windows 7 SP1 
• My laptop`s core version: Windows 10 release 21H1 

View post

@SinOfPride
Please try the following steps.
1. Turn on the power and keep the battery power supply mode active (without plugging in the power adapter).
2. Press the power button for 30s to hard reset.
3. Enter the system and connect to the power adapter after it has rebooted.
4. Install MTK wireless network driver V3.00.01.1244 or above.
5. Install MTK Bluetooth driver V1.3.15.142 or above.
6. After the installation is complete, restart the device.
Please be sure to execute all six steps, updating the wireless network driver first, then updating the Bluetooth driver in order.
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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