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Asus tuf A15 2022 FA507rm Stuttering

4tks
Star II

Stuttering happens while playing games or in normal use. Not too often 1 time in 2 hours of use. I tried win 10 and win 11 nothing changed. My drivers and bios are fully up to date. Anyone else having this problem besides me?

system specs: RTX 3060 AMD 6800H

6 REPLIES 6

Falcon_ASUS
Moderator
Moderator

@4tks 
Could you please provide a video of the issue occurring for me to review?
Is there any specific action or operation that triggers the problem?
Sorry for any inconvenience it may be caused. 

@4tks
Due to the need to verify the actual condition of your laptop, we recommend that you send it for repair for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:

https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.

4tks
Star II

I met two people who had same problem. I think asus should fix this issue.

Laptops: FA507rm-HN052 and FA507rm-HN054

System specs: RTX3060 amd ryzen7 6800H

I tried everything driver update bios update etc.