05-27-2023 09:36 AM
Stuttering happens while playing games or in normal use. Not too often 1 time in 2 hours of use. I tried win 10 and win 11 nothing changed. My drivers and bios are fully up to date. Anyone else having this problem besides me?
system specs: RTX 3060 AMD 6800H
05-29-2023 06:57 PM
@4tks
Could you please provide a video of the issue occurring for me to review?
Is there any specific action or operation that triggers the problem?
Sorry for any inconvenience it may be caused.
06-01-2023 01:53 AM
06-01-2023 05:25 PM
@4tks
Due to the need to verify the actual condition of your laptop, we recommend that you send it for repair for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
06-02-2023 01:25 AM
I met two people who had same problem. I think asus should fix this issue.
Laptops: FA507rm-HN052 and FA507rm-HN054
System specs: RTX3060 amd ryzen7 6800H
I tried everything driver update bios update etc.