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Armory Crate CPU Status not showing after upgrade

jappagtakhan
Star I
System: ASUS ROG Strix Scar G532LWS
Battery or AC: Both
Model: G532LWS
Frequency of occurrence: always
Reset OS:
Screenshot or video: see attached screenshot
cpu-status-png.png
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Detailed description:
Unit originally was 1TB ssd and running on Windows 10 Home
added 2TB, set this as primary since it has faster rpm and upgraded to Windows 10 Pro
I installed the drivers etc but the CPU stats in armor crate does not read/show
Any idea?
8 REPLIES 8

Blake_ASUS
Community Legend II
Hello jappagtakhan,
May I know the version of your Armoury Crate Service and Armoury Crate APP?
Please kindly check if your BIOS is up to date as well.
And may you uninstall the hard drive just for checking if the CPU status would shown?
Thank you.

jappagtakhan
Star I
Armoury Crate App : 3.1.6.0
Armoury Crate Service : not sure how/where to check this
BIOS : Latest

And may you uninstall the hard drive just for checking if the CPU status would shown?
what do you mean?

Blake_ASUS
Community Legend II
Hello jappagtakhan,
Thank you for the quick reply.
There are 2 changes on your device,
one is upgrading to the 2TB hard drive and 1 is upgrading to Windows 10 Pro,
we can not be sure after which changes the issue happen, right?
or you changed the single 1TB SSD and install new OS on the 2TB SSD instead of adding one more 1TB SSD and stilling using the facotry OS?
Thank you.

jappagtakhan
Star I
Hi Blake,
Technically speaking I did not upgrade but I added another 2TB, and yes I upgraded to Windows 10 Pro
I installed new OS on the 2TB SSD, making the 1TB as slave/backup