11-06-2024 02:17 AM
The most recent version of the ZenWifi ET8 v.1 firmware appears to contain a bug. I installed it and immediately experienced a significant (i.e., approximately 75%) reduction in my internet speed. Contacted Asus support but no solution was offered. I rolled back the firmware to an earlier version manually and my internet speed was restored. I caution anyone else who may upgrade to the new firmware version.
11-06-2024 02:21 AM
This is the bad firmware version:3.0.0.4_388_25112
4 weeks ago
Hi @Timl62 ,
according to the issue, kindly submit a feedback form Web GUI (http://www.asusrouter.com).
1.Connect your device to your router and log in to Web GUI(http://www.asusrouter.com)
2.Find “Administration,” and tap “Feedback”
3.Fill in your region, email (required field), ASUS Service No./Case No.(not required),Select the feedback problem and description.You can also write down comments/suggestions. More details might help us to analyze the issue you have encountered in a faster and more efficient way.
4.Read the agreement and click “I agree.”
5.Tap “Send” to submit your feedback.
Then provide the product serial number, the time of submitting the issue report, the email used for filling out the issue report, and the time when the issue occurred via private message.
To better assist you in resolving this issue, we would like to remind you to:
Thank you for your cooperation.
3 weeks ago - last edited 3 weeks ago
this firmware broke 6ghz on my node. my node will no longer broadcast 6ghz!
3 weeks ago
I opened a case with Asus tech support. They offered no realistic solution to my problem. I fixed it myself by rolling back the firmware to an earlier version. It works fine now. Tech support told me I need to reset my router and node to factory settings, which I'm not going to do. In the future, I suggest Asus adequately its firmware releases before rolling them out. I've never updated the firmware for any product that caused an error resulting in the need to restore the device to factory settings.