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STRIX Z790-h ethernet no working

higajzx
Star I

My card doesn't show the option to connect via cable anywhere, I've already updated all the drivers and searched a lot on the internet and couldn't find anything.

1 REPLY 1

Jiaszzz_ASUS
Moderator
Moderator

Hello @higajzx 

Thank you for reaching out to us.
Could you please clarify whether this issue began immediately after the PC was built or if it occurred later, possibly following recent changes such as a BIOS update or component replacement?
What is the status of the LED indications on the back of your motherboard when the issue occurs?
We recommend referring to [Motherboard] How to fix the cable network problems of Motherboard – Troubleshooting for detailed guidance.

Additionally, please check if a BIOS update is required or if clearing CMOS resolves the issue.
If you encounter any difficulties or have concerns during the steps mentioned above, please share relevant screenshots or videos to help us better understand your situation.

Thank you.