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FAQBot
Rising Star II
Please follow steps below for troubleshooting:
  1. Check if your tablet has Wi-Fi signal
  2. Disable and then enable Wi-Fi in Settings > Wi-Fi
  3. Forget Wi-Fi settings and re-connect
  4. Settings > Wi-Fi
  5. Tap and hold the Wi-Fi name you want to forget and tap Forget network
  6. Make your tablet re-connect to the Wi-Fi
  7. Reboot your tablet
  8. Update firmware to latest version:Go to Settings > About > System update > Check Update
  9. Turn off and then turn on the power of your AP device
  10. Update the firmware of your AP device
Version history
Last update:
‎03-29-2019 04:09 AM
Updated by: