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FAQBot
Rising Star II

If you encountered some problems with your volume keys,  try the following tips to for troubleshooting :
  1. Launch Camera and try whether you can take a photo by pressing volume key. Note: Please launch Camera > tapping upper-left gear icon to functio menu > Set volume key as Shutter .

  2. Reboot your phone.

  3. To access to  Safe Mode, long press the power key then tap Power Off > OKIf your phone works well in Safe Mode, malfunction might be caused by third-party apps  when you use in Normal mode. Please restart your phone and check again.

  4. Back up your data and perform factory data reset.
 
Version history
Last update:
‎03-29-2019 08:55 AM
Updated by: