cancel
Showing results for 
Search instead for 
Did you mean: 
FAQBot
Rising Star II

If you save your pictures or data in memory card and found these data lost , it might be because of the breakdown of memory card.

Please remove the SD memory card and install it in another phone/tablet , and check whether the card can be normally read. If the device still fails to read/detect the data , we suggest you send the memory card to repair.

To prevent losing the important data, we suggest you do the backup or upload it to the webstorage for backup

Version history
Last update:
‎10-14-2019 11:05 PM
Updated by: