3 weeks ago - edited Saturday by ZenBot
[Phone] How to fix Abnormal Battery Drain issues
If you experience abnormal battery drain, you can try the following steps to troubleshoot the issue:
1. Check Battery Usage: Open Settings -> Battery -> See which apps are consuming a lot of power. If you find an app that is using an abnormal amount of power, try closing or uninstalling it.
2. Update Software: Ensure that your phone's system and all applications are up to date.
3. Turn Off non-using Features: Turn off Bluetooth, Wi-Fi, NFC, and GPS when not in use. Turn off background auto-sync and push notifications.
4. Adjust Screen Settings: Lower the screen brightness or enable auto-brightness adjustment. Shorten the screen timeout setting.
5. Reboot the Device: A simple reboot can resolve some issues, including abnormal battery drain.
6. Restore Factory Settings: If the above methods do not resolve the issue, you can try backing up your data and restoring factory settings. Note that this will delete all data and settings, so make sure to back up all important data.
7. Contact Customer Service: If you have tried all the methods above and still cannot resolve the issue, it is recommended to contact ASUS Customer Service or visit the nearest service center for further assistance.