[NUC] Identify Devices with Errors in Device Manager for NUC Compute Elements

[FAQBot]

[NUC] Identify Devices with Errors in Device Manager for NUC Compute Elements

What are you seeing?

Errors on devices in Device Manager.

Why are you seeing it?

Errors in Device Manager usually occur if:

• You need to install a driver.
• A driver isn't working correctly.

How to fix it

Download and install the correct driver after you've identified the device with the error. To identify the device:

1. Press the Windows and X keys together to open the Start menu.
2. Select Device Manager.
3. Double-click the device with the error (a question mark or exclamation point) and select Properties. 
   
   
4. Go to the Details tab and select Hardware IDs.
5. The vendor ID and device ID display as VEN_xxxx&DEV_xxxx. (Some devices show these values as VID_xxxx&PID_xxxx). 
   
   
6. Once you know the Vendor and Device ID, check the tables below your NUC. The tables display the following information:
   • Device Manager Category (where the device should appear)
   • Device Description
   • Hardware ID (Vendor and Device ID)
   • The driver you need
7. Choose one of the following options to download the correct driver:
   • Allow the Driver & Support Assistant (DSA) to detect and install the correct driver.
   • Manually search for and download drivers from Download Center.

Device Tables

Click on the topic for details:

NUC 13 Compute Element ELM13IBv7, ELM13IBi7, ELM13IBv5, ELM13IBi5, ELM13IBi3, ELM13IBIP, ELM13IBIPE, ELM13IBI5E, ELM13IBI3E, ELM13IBv7E

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0033	Bluetooth
Display adapters	Iris® Xe Graphics	VEN_8086&DEV_A7A1	Graphics
Network adapters	WiFi 6E AX211	VEN_8086&DEV_51F1	Wireless
System devices	Management Engine Interface	VEN_8086&DEV_51E0	Management Engine
System devices	GNA Scoring Accelerator	VEN_8086&DEV_A74F	GNA
System devices	Serial IO GPIO Host Controller - INT1056	VEN_INTC&DEV_1055	Serial IO

NUC 13 Extreme Compute Element NUC13SBBi9, NUC13SBBi7, NUC13SBBi5

Device Manager Category	Device Description	Hardware ID	Driver Needed
Audio	Realtek ALC1220 codec (back panel)	VEN_10EC&DEV_1220	Audio
Audio	Realtek ALC4050 codec (front panel)	VID_0BDA&PID_4C60	Audio
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0033	Bluetooth
Display adapters	UHD Graphics 770	VEN_8086&DEV_A780	Graphics
Network adapters	WiFi 6E Killer 1690i	VEN_8086&DEV_7AF0	Wireless
Network adapters	Ethernet Controller I226-V	VEN_8086&DEV_125B	LAN
Network adapters	Marvell® AQtioon™ AQC113C 10Gbit Network Adapter	VEN_1D6A&DEV_14C0	LAN
System devices	Management Engine Interface	VEN_8086&DEV_7AE8	Management Engine
System devices	GNA Scoring Accelerator module	VEN_8086&DEV_464F	GNA
System devices	Serial IO GPIO Host Controller - INT1056	VEN_INTC&DEV_1056	Serial IO
Thunderbolt	Thunderbolt 4	VEN_8086&DEV_1137	Thunderbolt
Other drivers	USB to UART controller - PL2303G	VEN_8086&DEV_7AA*	UART

NUC 12 Compute Element NUC12EDBv9, NUC12EDBv7, NUC12EDBi9, NUC12EDBi7

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0033	Bluetooth
Display adapters	UHD Graphics 770	VEN_8086&DEV_4680	Graphics
Network adapters	WiFi 6E AX211 160MHz	VEN_8086&DEV_7AF0	Wireless
Network Adapters	Ethernet Controller I225-LM	VEN_8086&DEV_15F2	LAN
Network Adapters	Marvell FastLinQ Edge 10Gbit Network Adapter	VEN_1D6A&DEV_14C0	LAN
System devices	Management Engine Interface	VEN_8086&DEV_7AE8	Management Engine
System devices	GNA Scoring Accelerator	VEN_8086&DEV_464F	GNA
System devices	Serial IO GPIO Host Controller - INT1056	VEN_INTC&DEV_1056	Serial IO
Other Drivers	Thunderbolt™ Controller - 1137	VEN_8086&DEV_1137	Thunderbolt™

NUC 12 Compute Element ELM12HBv7, ELM12HBi7, ELM12HBv5, ELM12HBi5, ELM12HBi3, ELM12HBC

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0033	Bluetooth
Display adapters	Iris® Xe Graphics	VEN_8086&DEV_46A8	Graphics
Network adapters	WiFi 6E AX211 160MHz	VEN_8086&DEV_51F0	Wireless
Network Adapters	Ethernet Controller I219-LM	VEN_8086&DEV_1A1E	LAN
System devices	Management Engine Interface	VEN_8086&DEV_51E0	Management Engine
System devices	GNA Scoring Accelerator	VEN_8086&DEV_464F	GNA
System devices	Serial IO GPIO Host Controller - INT1056	VEN_INTC&DEV_1055	Serial IO

NUC 11 Compute Element CM11EBv716W, CM11EBi716W, CM11EBv58W, CM11EBi58W, CM11EBi38W, CM11EBC4W

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0026	Bluetooth
Display adapters	UHD Graphics	VEN_8086&DEV_9A78	Graphics
Network adapters	Wi-Fi AX201	VEN_8086&DEV_A0F0	Wireless
Network Adapters	LAN I225-LM	VEN_8086&DEV_15FB	LAN
System devices	Management Engine Interface	VEN_8086&DEV_A0E0	Management Engine
System devices	GNA Scoring Accelerator	VEN_8086&DEV_9A11	GNA
System devices	Serial IO GPIO Host Controller	VEN_INT&DEV_34C5	Serial IO
Other Drivers	Thunderbolt™	VEN_8086&DEV_9A1D	Thunderbolt™

NUC 8 Compute Element CM8v7CB, CM8i7CB, CM8v5CB, CM8i5CB, CM8i3CB CM8PCB, CM8CCB

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0AAA	Bluetooth
Display adapters	UHD Graphics	VEN_8086&DEV_3EA0	Graphics
Network adapters	Dual Band Wireless-AC 9560	VEN_8086&DEV_9DF0	Wireless
System devices	Management Engine Interface	VEN_8086&DEV_9DE0	Management Engine
System devices	Serial IO GPIO Host Controller - INT34BB	VEN_INT&DEV_34BB	Serial IO
	Serial IO UART Host Controller - 9DC5	VEN_8086&DEV_9DC5
	Serial IO I2C Host Controller - 9DE8	VEN_8086&DEV_9DE8
	Serial IO I2C Host Controller - 9DE9	VEN_8086&DEV_9DE9

NUC Chassis Element CMCR1ABA, CMCR1ABB, CMB1ABA, CMB1ABB, CMCM2FB

Device Manager Category	Device Description	Hardware ID	Driver Needed
Network adapters	Ethernet Connection I219-LM	VEN_8086&DEV_15BD	LAN
Network adapters	Ethernet Connection I211	VEN_8086&DEV_1539	LAN
AVerMedia Capture Card	AVerMedia CO513EC	VID_07CA&PID_E513	Capture Card

Related topic

Identify Devices with Errors in Device Manager for the NUC