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FAQBot
Rising Star II
Please follow steps below for troubleshooting:
  1. Turn off your device
  2. Insert the tip of the bundled SIM card tray eject pin to eject the micro tray
  3. Pull out the SIM card tray and place or remove the SIM card on tray with its metal contacts facing down
  4. Align and insert the SIM card tray back to the slot
Note:Please do not using the SIM adapter card to avoid damage incurred to card or slot.
Version history
Last update:
‎03-29-2019 04:56 AM
Updated by: