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FAQBot
Rising Star II
Please follow steps below for troubleshooting:
  1. Reboot your tablet
  2. Charge the tablet by AC adapter instead of USB port
  3. Use another socket for charging
  4. Do not run apps that may use much memory while the tablet is in charging
  5. Update firmware to latest version:Go to Settings > About > System update > Check Update
Version history
Last update:
‎03-29-2019 04:13 AM
Updated by: