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【ZenFone 5Z BETA Tester】Join to experience Android Q!

Kris_ASUS
Community Manager
Community Manager
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[Recruitment Period]
August 22, 2019 - till the application form is closed

[Beta Testing Period]
Will notify by email

[Which model are we looking for ?]
ASUS ZenFone 5Z (ZS620KL)

[What are required to be a Beta Tester?]  
Own a ZenFone 5Z (ZS620KL)
Be a member of ZenTalk and actively participate in the discussion of ZenFone on ZenTalk.
Be willing to provide detailed information including IMEI, Serial Number(SN), Current Firmware for the beta test setting 
Be able to read and provide feedback in English
Be familiar with Android operating system

[What will Beta Testers have?]
Get the latest firmware (Beta Version) by FOTA and experience the latest Zen UI features
Authorized to access the restricted board [Beta Testing]

[What are the responsibilities of a Beta Tester?]
Participate in every Beta version release and test on a daily basis
Report valid bugs with the correct format
Maintain confidentiality of the Beta Testing program
Be sure to post all beta-testing related issues in beta restricted board 

[How to Sign-up?]
Click the URL below and fill out the sign-up form. (If you are using a mobile device, please paste the URL to your browser to open the form)
https://www.asus.com/zentalk/plugin.php?id=ques&op=viewques&qid=1&lrid=5
368 REPLIES 368

ZT-41672396
Star I
I have been facing a No Service error on my Asus Zenfone 5Z 64GB/6 GB variant in India. Recently upgraded to Android 10 with the FOTA update pushed to me on 07-JAN-2020. Phone has been a little laggy since then.
I have already tried the following basic checks but nothing seems to correct the problem -
1. Tried restarting the phone
2. Tried removing SIM and restarting the phone. Re-insertion of SIM also didn't cure the defect.
3. SIM is working fine in another Asus Max Pro M1
4. Tried Swapping slots on the SIM tray. No Service on both the SIM slots.
5. Tried Mobile/Wi-Fi Settings Reset.
I am posting a few screenshots. Appreciate support and help to fix this issue.
Note:- I don't want to go back to Android Pie because I fear losing my data. Have limited options to backup application data which is of critical importance to me.
IQ51793SX4L4.jpg
T24L7DL7W1K8.jpg
NZ24RQVEINBS.jpg

ramneek2110
Rising Star I
hassanalikhan@gmail.com

I have been facing a No Service error on my Asus Zenfone 5Z 64GB/6 GB variant in India. Recently upgraded to Android 10 with the FOTA update pushed to me on 07-JAN-2020. Phone has been a little laggy since then.

I have already tried the following basic checks but nothing seems to correct the problem -

1. Tried restarting the phone

2. Tried removing SIM and restarting the phone. Re-insertion of SIM also didn't cure the defect.

3. SIM is working fine in another Asus Max Pro M1

4. Tried Swapping slots on the SIM tray. No Service on both the SIM slots.

5. Tried Mobile/Wi-Fi Settings Reset.

I am posting a few screenshots. Appreciate support and help to fix this issue.

Note:- I don't want to go back to Android Pie because I fear losing my data. Have limited options to backup application data which is of critical importance to me.

IQ51793SX4L4.jpg

T24L7DL7W1K8.jpg

NZ24RQVEINBS.jpg


View post
I have a link that could help you. But cant share link as ZenTalk says "You have to be around for a little while longer before you can post links". Any other way to contact?

ZT-41672396
Star I
ramneek2110

https://zentalk.asus.com/en/discussion/comment/38827#Comment_38827

I have a link that could help you. But cant share link as ZenTalk says "You have to be around for a little while longer before you can post links". Any other way to contact?


View post
Thanks for the response buddy. Could you please send me the link on email. Please refer to my username, it's my mail id.

ramneek2110
Rising Star I
hassanalikhan@gmail.com

https://zentalk.asus.com/en/discussion/comment/38975#Comment_38975

Thanks for the response buddy. Could you please send me the link on email. Please refer to my username, it's my mail id.


View post
Done, check e-mail

ZT-41672396
Star I
ramneek2110

https://zentalk.asus.com/en/discussion/comment/39043#Comment_39043

Done, check e-mail


View post
Thanks for the link. Tried everything suggested therein but still my phone has no service.
Can someone help?