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Unable to download apps from playstore in Zenfone Max pro M1

Star I
When I'm trying to download any app from playstore, it is showing 'download pending' & it's not forward. I'm facing this issue after android 9 (pie) update. Please help me in this regard.

Hall of Fame III
Are you ok with sharing a bug report with us? Without it we can't know what went wrong and my only reply will be to try a factory reset.

To generate a bug report you need to
1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.
2. Go back to system --> Developer options --> Take bug report --> interactive report
Save the report to your drive and share the link with me via PM. Please make sure that everyone with the link can view the file so I can pass it on to our developers.