Problem with Features

[sasikiran7660]

I am not able to use app press and hold features like uninstall, app info . It works for sometime if i restart , and after sometime problems comes again.
Please help me with that.
I have tried all the troubleshooting, i think its bug...

[Anders_ASUS]

Hi! We need to know your device and FW version as well as more information. When this happens, when it started to happen and so on.

[sasikiran7660]

Asus zenfone Max pro M1.
PKQ1.WW_Phone-16.2017.1905.053-20190513
Android pie
After updating to pie this problem started.
I have tried troubleshooting techniques. But it keeps coming back.
After restart it will work sometime. Then problem comes again.

[Anders_ASUS]

Are you ok with sharing a bug report with us? It will make it so much easier to find out what is wrong.
Please generate it right after the issue appears
To generate a bug report you need to
1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.
2. Go back to system --> Developer options --> Take bug report --> interactive report
Save the report to your drive and share the link with me via PM. Please make sure that everyone with the link can view the file so I can pass it on to our developers.

[sasikiran7660]

PM means