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Heating issue asus zenfone 5z 😔

I have asus zenfone 5z, from last 15 days it is heating as fire🔥 while charging or watching youtube or playing games pls fix this.
3 REPLIES 3

AmitGarde
Community Legend II
patilumesh8198

I have asus zenfone 5z, from last 15 days it is heating as fire🔥 while charging or watching youtube or playing games pls fix this.


Heating issue asus zenfone 5z 😔
Check if google play services is updated if not do it still issue exists than try below steps
Factory data reset ur 5z
Settings>system>reset options>erase all data
If factory data reset doesnt fix your issue please take your device to nearest service centre as early as possible
Note:- please dont forget to backup your important data and take pictures of your device from every angle before submitting your device to service centre

Thanks !

Moeen
Star II
Make sure there isn't any app working on backend.
Clear cache files
Restart phone
Remove inauthentic apps (if there is any)
Make sure your phone is using latest firmware.

olivierhaas69
Star III
Nothing is better than a factory reset for an ils phone full of data