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Audiowizard of zenfone 5z has stopped working. No dts headphone effect working.

gmaddie
Star I
Looks like Audiowizard of zenfone 5z has stopped working after the last update.
Initially it didn't work along with youtube music. When I restarted the phone and use other audio app then it worked again.
But now suddenly it stopped working completely.
Things that I tried:
1. Uninstalled YouTube music app.
2. Disabled Audio wizard and clear data & cache.
3. Created new audio profile and tried each and every option in audio wizard but all in vain.
4. Tried with both wired and wireless headphones.

There is no pleasure listening to music without deta effects anymore.
Please help!
1 REPLY 1

AmitGarde
Community Legend II
gmaddie

Looks like Audiowizard of zenfone 5z has stopped working after the last update.

Initially it didn't work along with youtube music. When I restarted the phone and use other audio app then it worked again.

But now suddenly it stopped working completely.

Things that I tried:

1. Uninstalled YouTube music app.

2. Disabled Audio wizard and clear data & cache.

3. Created new audio profile and tried each and every option in audio wizard but all in vain.

4. Tried with both wired and wireless headphones.

There is no pleasure listening to music without deta effects anymore.

Please help!


Audiowizard of zenfone 5z has stopped working. No dts headphone effect working.
Try to post your query to Zenfone 5z discussion section for better help.
As this is fan chat section here moderators do not reply to any queries. Here i post a link for you try to create your thread there or ask them to move this thread to 5z section. 👇👇
ZenFone 5 SeriesAs a Zenfone 5z user i dont see any problem with DTS effects after latest. 123 firmware update. I think there may be any third party app that is causing this issue.
You can try a factory data reset once to see if it helps ifnot you are free to keep asking for a solution here.
Please dont forget to backup your important data before you factory data reset.
@Falcon_ASUS @Christine_ASUS @Karen_ASUS @fussion_ASUS
@falah_abc
Thanks!