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Audio getting played both on Bluetooth headphones and handset

praveens076
Star I

‎09-04-2019 06:28 PM

After updating Asus zenfone Max pro M1 to
PKQ1.WW_Phone-16.2017.1905.053-20190513
Whenever we play a song, the sound is coming from the paired Bluetooth headphones as well as in the handset. Kindly assist in resolving this issue
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1 REPLY 1

kikoly
Hall of Fame II

‎09-04-2019 06:54 PM

Your firmware is not up to date. Try updating the firmware first.

https://zentalk.asus.com/en/discussion/9218/zenfone-max-pro-m1-update
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