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Asus 5z gets no network ,both sim not working

ZT-f51c1eb5
Star I
After the update to android 10 my Asus 5z showing no network in both sim,I tried my all ways, made reset more than 10 times,even hardreset done , my both sim cards are working in other Asus Zenfone max M1 pro,even other Sims are not working in my Asus 5z.
Please let me know the solution, even Asus company has close down the Asus Zenfone 5z Chat section,only Asus 6 is allowed,it's really bad that like Asus company is doing such things or might be a marketing strategy to buy new upcoming phones.
5 REPLIES 5

aamod_v8
Zen Master I

nandkumartathawade@gmail.com

After the update to android 10 my Asus 5z showing no network in both sim,I tried my all ways, made reset more than 10 times,even hardreset done , my both sim cards are working in other Asus Zenfone max M1 pro,even other Sims are not working in my Asus 5z.

Please let me know the solution, even Asus company has close down the Asus Zenfone 5z Chat section,only Asus 6 is allowed,it's really bad that like Asus company is doing such things or might be a marketing strategy to buy new upcoming phones.


Asus 5z gets no network ,both sim not working
Network is working perfectly fine for me 2G/3G and 4g also. Try factory reset after every major update

ZT-f51c1eb5
Star I
Tried factory reset atleast 4times,but no use

aamod_v8
Zen Master I
nandkumartathawade@gmail.com

Tried factory reset atleast 4times,but no use


View post
The antenna may be busted, it needs replacement. visit service centre

beergqvist
Star I
U got the right firmware for your phone ?