Black Screen

[jalaltariq]

System:
Battery or AC:
Model: CX1500CN
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：Device will not power on. Device shows steady white indicator light. Have tried most generic troubleshooting steps. Screen will flash opening clamshell but immediately goes black. If unplugged and plugged back in, the indicator light will blink orange for a second. Any ideas?

[Falcon_ASUS]

jalaltariq

1. System:
2. Battery or AC:
3. Model: CX1500CN
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

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Detailed description：Device will not power on. Device shows steady white indicator light. Have tried most generic troubleshooting steps. Screen will flash opening clamshell but immediately goes black. If unplugged and plugged back in, the indicator light will blink orange for a second. Any ideas?

Black Screen

@jalaltariq
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused. 

[rajuprasad_cwa]

On selecting Fast Boot , screen goes black on every start. Earlier the service center told that it is a window-10 problem so i disabled the fast boot. but now window has been upgraded to Window-11 even fast boot is not working, i mean on selecting fast boot option , again screen goes black. I understand it is your hardware problem. Please suggest.

[RAJU_MSC_MATHEM]

rajuprasad_cwa

On selecting Fast Boot , screen goes black on every start. Earlier the service center told that it is a window-10 problem so i disabled the fast boot. but now window has been upgraded to Window-11 even fast boot is not working, i mean on selecting fast boot option , again screen goes black. I understand it is your hardware problem. Please suggest.

View post

I think it's not a hardware problem. Black screen comes due to corrupted graphics driver.
If you installed a custom graphics driver created by Asus means , then uninstall this graphics driver completely and restart windows. And install the graphics driver developed by Intel or AMD.

[rajuprasad_cwa]

it is not happening all the time , it happens only when i select fast boot option.