Hi @tothbenjamin ,
based on your question, could you confirm whether your Armoury Crate is unable to recognize your keyboard?
What is the current version of your Armoury Crate?
Have you updated it to the latest version?
Have you tried uninstalling the software using the Armoury Crate uninstall tool and then reinstalling it?
When did the issue start?
Have you confirmed that the keyboard is correctly connected?
Please provide a screenshot of the Armoury Crate Update Center.
Could you also help record and provide the relevant logs for us to investigate further?
For log operation steps, please refer to Q5: What is App Diagnostics? (New Feature)
https://www.asus.com/support/FAQ/1043747/#a14
After recording the log, please upload it to the cloud, approve access, and PM me the link.
Additionally, kindly provide the product serial number too, thank you.
