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Battery not charging

password1
Star I

‎05-08-2020 05:39 PM

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：I have bought this Asus laptop in nov 2019 and the battery has stopped charging today.
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1 REPLY 1

Blake_ASUS
Community Legend II

‎05-10-2020 06:54 PM

Hello password1,
Which model do you have?
Please kindly send your device to service center for further examination.
Thank you.
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