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Meu celular não tá ligando

Beltrao
Star I

ZenFone Max Pro M1
Versão de fabrica, foi restaurado
Não
Ao liga informa um erro que ele está corrompido
Ele estava funcionando perfeitamente agora ao liga ele apareceu com uma tela com escritas em inglês dizendo que ele tá corrompido e no pode ser confiável ou não funciona perfeitamente . Por favor me ajudem a soluciona isso



3 REPLIES 3

yo123620
Rising Star I
Vai dar trabalho mas há explicação no Google. Tens que fazer uma pesquisa do problema.

Aureliannn_ASUS
Moderator
Moderator
Thank you for your asking. Are you facing the issue? Please try the following steps to access recovery mode for the Factory Reset:

0. Try to back up your data with USB cable. If you can not access the phone, please check if your google account or microSD card have auto backup your data.

1. Power off the phone, then keep pressing "volume down key"

2. Press "power key" and stop press " power key" once you feel the vibration. Still keep pressing "volume down key"

3. Stop press "volume down key" once you enter [Android Recovery] Screen

4. Choose "Wipe data/factory reset">"Factory data reset"

5. "Reboot system now"

#Hardware Reset Guide

https://www.asus.com/support/FAQ/1006346/
Please note that once the steps are completed, all data, apps, settings and personal information will be deleted.
If the issue remains after the Factory Reset, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/

ASUS_Bot
Rising Star II
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