Google told me to ask Asus

[AsusYouzr]

Please tell us some basic information before asking for help:
Model Name: 601kl
Firmware Version: A10 ver 438
Rooted or not: never rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Google play store
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My device is not certified.. when i check Google provided information about device certification, Google told me to ask device certification questions to device manufacturer..which is Asus..
So i am asking again, why my device is not certified.. and this time don't remain silent.
Google told me to ask .. Here is a screenshot attached below for proof.. now see this and tell me.. why this unrooted device is not certified.
I am asking for a fully tested certified device.

[AsusYouzr]

victor0_ASUS

Hi, kindly factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/, and let us know if the issue still persists.

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I don't have PC access or backup storage... So can't try factory reset now.. . Once i get PC... I will downgrade to Oreo or custom rom...

[AsusYouzr]

Yachendra

I finally moved to custom ROM today "Havoc OS".

Got rid of Asus software for time being.

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If i have my pc access... I may jumped to custom rom months ago...
By the way... How is the sound quality in havoc and which version of havoc ?!?

[Yachendra]

Hmmm.

Sound is better compared with Stock ASSus Android 10 betas.
I installed Android 10 latest version "Havoc-OS-v3.12-20201230-X00T-Official-GApps". CTS failed and I used Magisk root to get passed.
I mainly installed it to get only VOWIFI for Airtel. But, now Feeling happy with lot UI customisation available.

[Yachendra]

AsusYouzr

Please tell us some basic information before asking for help:

1. Model Name: 601kl
2. Firmware Version: A10 ver 438
3. Rooted or not: never rooted
4. Frequency of Occurrence: always
5. APP Name & APP Version (If your issue relates to the app): Google play store

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

My device is not certified.. when i check Google provided information about device certification, Google told me to ask device certification questions to device manufacturer..which is Asus..

So i am asking again, why my device is not certified.. and this time don't remain silent.

Google told me to ask .. Here is a screenshot attached below for proof.. now see this and tell me.. why this unrooted device is not certified.

I am asking for a fully tested certified device.

Google told me to ask Asus

Did your Bootloader unlocked?

[AsusYouzr]

Yachendra

https://zentalk.asus.com/en/discussion/45876/google-told-me-to-ask-asus

Did your Bootloader unlocked?

View post

Nope
.. . I am waiting for stable 10... So i didn't unlocked bootloader.. but i think i wait too much... I should've unlock bootloader when i had PC access.. . I read reviews of custom ROM s on XDA forum.. i like to have Corvus or Arrow Os once i unlock bootloader.