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Battery drain with in minute

ethanstars15
Star II
screenshot-20210812-133944.png
What the problem is in battery
3 REPLIES 3

fussion_ASUS
Rising Star II
Hi, kindly help us with the following information to find a solution to your query.
 1. Name of the Asus device you are using.
 2. Firmware version your device is on.

ethanstars15
Star II
Device::ASUS_X00TD(ZenFone max pro M1)
Firmware::update to UL-ASUS_X00T-WW-17.2017.2008.432-user.zip
It also does not solve my problems.
Battery status show good health.but shut down in a minute when remove from charging..

fussion_ASUS
Rising Star II
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. We request you to call the service center before visiting. Locate here: https://www.asus.com/in/support/Service-Center/India