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Asus Zenfone Max Pro 1 Shuts at ASUS Logo. No Access to Recovery. Only CSC Fastboot available

charlyjohnybrav
Star III
Model Name: Asus Zenfone Max Pro M1.
Firmware Version: Dont Know.
Rooted or not: Not.
Frequency of Occurrence: Yesterday.
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I have an Asus Zenfone Max Pro M1 device. Few hours back, it shutdown suddenly and i cannot reboot it. What all i tried are:
1) When i try to Restart, it shuts down after showing asus logo. 2) When i try to access Recovery Mode by pressing Volume Down and Power Button, it shuts down after showing asus logo.Hence cache cannot be cleared 3) I can Access CSC FASTBOOT MODE. But no Developer options enabled.
Can someone help me on how i can get my datas back in this situation? all tutorials on web says my issue will be due to corrupt files. I am ready to factory reset my device. But my data is precious. Confidential Office files have to be retrieved. Any ways?😪
27 REPLIES 27

pkatkade29
Star I
charlyjohnybravo

Asus should give us solution and not make us wait till lockdown is over. am here with no phone. i feel like crying


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kya kuch solution mila????

same problem for me.' Asus Zenfone Max Pro 1 Shuts at ASUS Logo. No Access to Recovery. Only CSC Fastboot available

Deep
Star I
Assu zenfone max pro m1 stuck on logo