12-22-2020 06:14 AM
Please tell us some basic information before asking for help:
- Model Name: Zenfone Max Pro M1 (zb602kl)
- Firmware Version: Sürüm WW-16.2017.2007.084
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Since the day I bought the device, I cannot call lines such as 155 poly help and 156 jnadarma over vodafone. As a result of the control made in the service and made from the Asus center, it is stated that the problem is caused by Andrid 9, and it can be corrected with an update in September.
I have been victimized during a year and many users are not aware of the problem with their device.
Translated to english with google translate, sorry
Emergency call issue with vodafone line with Android 9
12-22-2020 07:18 PM
12-22-2020 09:52 PM
Christine_ASUSAsus Turkey Service with the error in the results of your labors center is a situation that arose after he conveyed Android 8. Afterwards, the android 9 beta update ending with 85 sent from your center was uploaded to my device, and after 1.5 months, the final update with 87 code was released as said.
Please note that the latest version of ZenFone Max Pro M1 Android 10 beta WW-17.2018.2012.438 does not fix the situation. For Turkish users, kindly remain in Android 9. I will check with the relevant team for the case and keep you updated. Sorry for any inconvenience it may be caused.
07-13-2022 11:35 AM