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Many issues after OTA FW update to ver. WW-32.2050.2050.29

Leschek
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone 9, 16 GB RAM, 256 GB 
Firmware Version: WW-32.2050.2050.29
Rooted or not: NOT
Frequency of Occurrence: every few minutes
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello,
Last days I got OTA update to FW ver. WW-32.2050.2050.29
After that I instantly could observe the issues like below:
·       1) the battery is discharging much faster,
·       2) the WiFi connection goes OFF in 50% cases after screen goes off,
·       3) The camera anti-flicker option is no longer handling my light environment at home,
·       4) I observe few apps (Whatsapp, Loxone, 9gag, mydealz) hang up from time to time and need to be killed and started again to bring them into operation again
·       5) the fingerprint does not work stable like before,
·       6) the phone does not wake up instantly or not at all in 30% of cases when pushing the side button
The issues are annoying me terrible since about 1 week.
Which things I tried to solve the issues:
·       a) trying to use different battery modes,
·       b) clearing app's cache and in the end fully removing and installing them again,
·       c) removing fingerprints and adding them again
·       d) resetting the wifi/bluetooth settings
and because all of above has not helped:
·       e) I made hard reset 2 times already, once per phone settings, once via Recovery Mode
 
And still my problems remain unsolved!
 
I am getting crazy, because now I am fully disappoint how the phone works.
Until the mentioned FW update all was working really good, I was really happy with the phone and its performance as well with the battery life.
 
I really doubt, that there is a way to solve my described issues.
This is why I think the downgrade to previous FW ver. WW-32.2040.2040.23 is the only possible solution. I tried to do it, I have searched how to do it, but I could not find any FW package, which allows the downgrade procedure.
 
Can someone help me with the downgrade?
9 REPLIES 9

Madmax999
Rising Star I
@Mansi_ASUS 2040 its still stable right than 2050!?

Mansi_ASUS
Moderator
Moderator
Hey @Madmax999,
When it comes to FW updates, the latest versions serve as an upgrade and tend to perform better than their predecessors. If you are facing any issues with the new FW please let me know, and I'll assist you.

Madmax999
Rising Star I
Mansi_ASUS

Hey @Madmax999,

When it comes to FW updates, the latest versions serve as an upgrade and tend to perform better than their predecessors. If you are facing any issues with the new FW please let me know, and I'll assist you.


View post
Its worked with logcat app to send this issue ?

Madmax999
Rising Star I
Will send you logcat

Madmax999
Rising Star I
Mansi_ASUS

Hey @Madmax999,

When it comes to FW updates, the latest versions serve as an upgrade and tend to perform better than their predecessors. If you are facing any issues with the new FW please let me know, and I'll assist you.


View post
Hi sir . Can you pm me . I want send you log but idk how.. no option thid