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ZenFone8 stuck on waiting for flashing full ramdump

mail_jackr
Star I
As requested by the mod - opening new discussion for the issue.
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.
776 REPLIES 776

marzvin
Rising Star II
HeLLKiTe

https://zentalk.asus.com/en/discussion/comment/186506#Comment_186506

This is my point all along, why can't we customers know what caused our phones to die? We have the right to know since we bought that phone!

Just come clean Asus, if you have done nothing wrong there is nothing to hide!

This is very normal and to be denied this information is very frustrating!


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I agree, but Asus aren't going to come clean on this one abs in the mean time the numbers of those affected are going up. I'm wondering at what point is Asus going to officially deal with this and do the right thing, to call for a recall as daily the numbers are going 👆! Also there are others who do not bother to come on forums to raise issues online, so I suspect the numbers should be way more than the 17!

rafal_osko
Star II
HeLLKiTe

https://zentalk.asus.com/en/discussion/comment/186501#Comment_186501

Will you be continuing to use this phone or will sell it off? If you intend to continue using it please let us know how's the phone performing. We hope it doesn't die again


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I'm not having any plans for selling the phone right now but I will make sure that I enable all the backups that I can within the phone apps 😄
I also forgot to mention that they took of my foil from screen (50PLN ~ 12,83USD) and they said it was ok to do so because of warranty terms when you are returning phone for repair. A little bit strange because they left the foil on camera lens.
To sum up I've lost some money and need to test if my cameras are ok.

Hello,
My 4 months old Asus Zenfone8 just stopped working and I got that message with Waiting on flashing full ramdump.
After a little bit of search and reading all the comments, it seems like I'm out of luck. Basically my 2FA that I've got on the phone are gone from what I understand... It's really bad that Asus is not taking this matter seriously and saying what is going on as to help people try prevent this from happening.
Anyway, I really think Asus should change their customer support way of handling this stuff, but who am I to say that?!

marzvin
Rising Star II
ene.adrian2007

Hello,

My 4 months old Asus Zenfone8 just stopped working and I got that message with Waiting on flashing full ramdump.

After a little bit of search and reading all the comments, it seems like I'm out of luck. Basically my 2FA that I've got on the phone are gone from what I understand... It's really bad that Asus is not taking this matter seriously and saying what is going on as to help people try prevent this from happening.

Anyway, I really think Asus should change their customer support way of handling this stuff, but who am I to say that?!


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Sorry for your loss buddy. Join the club. We upto 18 of us now with this issue!

Dooboo
Rising Star II
marzvin

https://zentalk.asus.com/en/discussion/comment/186568#Comment_186568

Sorry for your loss buddy. Join the club. We upto 18 of us now with this issue!


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Im pretty sure its more than 18, maybe hundred. We just dont know anything, cause asus refuse to tell anything.