I've recently bought a Garmin Venu 2, tried connecting my Zenfone8 to it with the Garmin Connect app to no avail. I've looked for ways online far and wide but cant find a solution. Apparently it has something to do with Android 13. Please advise on ways to connect. FYI, I typed the password correctly every time but the same message keeps pop up.
We're so sorry to hear it's still not working. Can you help us out by proving more info:
From the Samsung device:
1. Capture a bug report from Samsung phone:
1-1 Enable developer option:
How to enable developer option:
1-2 Enable Bluetooth Host Controller Interface(HCI) snoop log from Developer option
1-3 Connect Garmin Venu2 with Samsung phone
1-4 Capture a bug report from Samsung phone:
From your ZenFone:
2. Capture a log from ZF8
2-1 Go to Calculator app > enter “.19595+=” > Generate Bluetooth log
2-2 Turn off BT, Turn on airplane mode
2-3 wait for 5 secs
2-4 Turn off airplane mode
2-5 Connect Garmin Venu2 with ZF8 for test
2-6 Capture a screenshot to record the error time
2-7 Back to Calculator app> finish and share Bluetooth log
We appreciate your help in trying to solve this.
Hello again @keren_ASUS , here are the data you requested. Thank you again!