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Bad audio recording on third party camera apps

off2fly115
Rising Star II
Hello, just got my Zenfone 8 yesterday after owning a Zenfone 6 for 2 years, and I am loving it! However, I noticed that the mic/audio recorded in Snapchat and Instagram sounds a lot more muffled/quiet compared to the main camera app which sounds amazing. I had the same issue with the Zenfone 6 when it first came out and you guys quickly fixed it. Could you guys fix the mic issue for the Zenfone 8 as well? It's the same case for Snapchat and Instagram so I'm pretty sure all 3rd party apps have a quiet/muffled sounding mic bug. I will include 3 below. 1 Main camera, Snapchat and Instagram video each. Thanks!
@CH_ASUS @and06tw@Anders_ASUS
6 REPLIES 6

off2fly115
Rising Star II
Kris_ASUS

Hi @off2fly115

Thanks for your feedback. We will fix this issue in the upcoming update.


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Thank you so much! I will be looking forward to the fix 😁

Kris_ASUS
Community Manager
Community Manager
@off2fly115
This issue should be fixed in the last update.