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Bluetooth broken since update

Roystoys
Zen Master III
Since the last update my Bluetooth is a nightmare,no one can hear me properly.
I have it connected to a 2019 Toyota HiAce,s multi media unit and has always been crystal clear now I can hear them but they can't hear me properly.
Has anyone else come across this bug ?
Any ideas on a fix that doesn't involve a full reset?
62 REPLIES 62

Danishblunt
Hall of Fame I
Roystoys

https://zentalk.asus.com/en/discussion/comment/197719#Comment_197719

Bizarre,I finally worked out what my problem was ,I think. This morning the same two bugs happened,a, when talking to someone over Bluetooth they can't understand me ,b, when using android auto via the button on my steering wheel the Google assistant could not understand me. So today I tried simply clearing all cache,s and it's back to normal.

Is this possible or just a coincidence?

Who knows only time will tell but I am cautiously optimistic as it has not packed up since and usually when it plays up the ONLY thing that would help was a hard reset.

Why would this happen?


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It's possible that the cache had information containing the primaty codec used.

Roystoys
Zen Master III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/198022#Comment_198022

It's possible that the cache had information containing the primaty codec used.


View post
Well there goes that idea. It did it again today so I cleared the caches and no dice. I thought it was a bit too easy, must be my bad carma but my problems never resolve themselves that easily.
I am starting to think it may be my Van thats the problem so I called Preston Toyota and they are going to have a look at it and see what happens?
It's not even three years old yet but I am really hoping that's the problem because it is driving me nuts 🤣🤣🤣🤣🤣

Danishblunt
Hall of Fame I
Roystoys

https://zentalk.asus.com/en/discussion/comment/198082#Comment_198082

Well there goes that idea. It did it again today so I cleared the caches and no dice. I thought it was a bit too easy, must be my bad carma but my problems never resolve themselves that easily.

I am starting to think it may be my Van thats the problem so I called Preston Toyota and they are going to have a look at it and see what happens?

It's not even three years old yet but I am really hoping that's the problem because it is driving me nuts 🤣🤣🤣🤣🤣


View post
Its clearly a codec problem, if it's not your phone it may be your media device inside your toyota, maybe you could find settings forcing a codec there.

Roystoys
Zen Master III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/198256#Comment_198256

Its clearly a codec problem, if it's not your phone it may be your media device inside your toyota, maybe you could find settings forcing a codec there.


View post
Well it did it again today so I put it on safe mode and the voice was back to normal as far as the android Auto bug I don't know because it won't run in safe mode.
So I have hard reset, again, and installed the bare minimum number of apps I can live with and see what happens. A big pain about the bug is it's intermittent and sure enough every time I have access to another phone to try my van on it won't play up

Danishblunt
Hall of Fame I
Roystoys

https://zentalk.asus.com/en/discussion/comment/198437#Comment_198437

Well it did it again today so I put it on safe mode and the voice was back to normal as far as the android Auto bug I don't know because it won't run in safe mode.

So I have hard reset, again, and installed the bare minimum number of apps I can live with and see what happens. A big pain about the bug is it's intermittent and sure enough every time I have access to another phone to try my van on it won't play up


View post
I don't thinkl you can classify it as a bug, it's more a tyoical bluetooth being a hassle problem. I had similair problem with other devices, it's best to be 100% sure what codecs to use otherwise u get problems.