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Zenfone6 usb type-c port stopped working - no charging , no connection to laptop

Star I
Please tell us some basic information before asking for help:
Model Name: CNISAKL ??
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Zen Master I
Hi @drilku,
Are you on the latest firmware?
Are you able to charge the device with a different charger?

Rising Star I
I've been having problems with my charger as well in the last month or so. When I switch the charging brick, it still charges but I've noticed once the brick gets cold, it wont charge. Keeping it in warm places has helped so try that