02-13-2020 03:50 AM
02-14-2020 02:30 AM
02-17-2020 07:16 AM
Anders_ASUSExtremely Sorry for late reply. I took the log diagnosis video but it was too big to share here directly. Other method via Google drive I don't know, also my exams are going on so didn't waste my time on it.ok, no, that doesn't sound normal at all. In a perfect world, you own a laser thermometer so you could show me in a video how the temperature increases with every picture but I guess we will have to make due with a log. I will send you a PM with all the instructions.
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02-17-2020 08:47 PM
02-18-2020 06:44 AM
Dr. Allwyn Vincent DsouzaYou must be living in a very warm country if you think both phones become hot after 30 pictures. I can barely notice my phone heating up after 30 photos but I also only have 23 celcius when doing my testing. And how much power are you really losing during the time it takes you to capture 30 photos? I lost 2% when capturing 80 photos and that made the phone warm, not hot. To me, hot means uncomfortable (to the touch). Which is about 45 celcius. I would call above 50 celsius as very hothttps://zentalk.asus.com/en/discussion/comment/44558#Comment_44558
Extremely Sorry for late reply. I took the log diagnosis video but it was too big to share here directly. Other method via Google drive I don't know, also my exams are going on so didn't waste my time on it.
The best thing I did today is that I compared zenfone 6 with my friends Redmi K20 Pro which has the same 855 chip. I took photos in same fashion in rapid succession one after other, on both mobiles I took around 30 photos in that way, I had installed CPU Z before the test so as to monitor CPU and battery temperatures of both. After taking photos in that way both felt warm but in comparison asus was feeling a little more warm. So I check CPU Z app to know internal temperature of both, shockingly Redmi was 0.5 degree hotter than Asus. So my mobile is not having any problem, it's the Snapdragon 855 Image signal processor which is the worst in mobile industry. But one thing I did notice is that battery did drained more in Asus in comparison. So Asus should provide a fix for this matter.
I'm really disappointed in 855, what's the use of that power if it heats up like crazy worst than a midrange processor. I also use Honor v20 which has Kirin 980, it doesn't even feel warm in taking 30 photos. Though 980 is a little bit less powerful but it's way more efficient than 855. Also thanks for your quick response over my queries.
Also Asus has given a very good display in Zenfone 6, I compared it with K20 Pro display and found its way more pleasing to my eyes. And I love using my Zenfone but still concerned about the battery health due to heating in 855.
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