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Why is that my camera does not autofocus on things only if i touch it on the screen?

Why is that my camera does not autofocus on things only if i touch it on the screen? The photo is obscure, not sharp if I don't focus manually on something, even if I turn on the pre-AF.
I attach 2 photos, the difference is if I touch the screen to focus on something.
0UP3YLZIPPAJ.jpg
KH0ZGIHTRPEZ.jpg

10 REPLIES 10

Now it works, thank you

M_K
Star II
I have the same issue...
After receiving my phone back from the service center for a motherboard replacement (https://zentalk.asus.com/en/discussion/14763/dead-phone-after-update-from-73-to-110), I noticed that the auto focus was, most of the time, not working.
The auto focus was working perfectly before, on version .73. Now it's broken on .119.

Tried to clear storage and cache of the app, not working.
Tried in pro mode, not working.
Tried to factory reset, not working.

I really hope that it is a firmware issue...
You can see a screenshot of the app settings and a video screen recording sample:
JT7KZXXB0TX6.png




Try to factory reset your phone. It helped to me.

M_K
Star II
I did it twice already, it doesn't work.

The issue seems to appear less often when I am taking pictures in an outside area.
It seems to appear way more frequently at short distances (1, 2 meters), or in indoors area (a few meters).

My problems were the same, only indoors