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Mobile data inactive until phone unlock

Please tell us some basic information before asking for help:
Model Name: Asus 5z
Firmware Version:
Rooted or not: not rooted
Frequency of Occurrence: Always(I guess after an update)
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Model: Asus 5z
Mobile data does not work until phone is unlocked, even when mobile data is turned on. Once phone is unlocked, then I receive all messages and notifications and data starts working. Even songs which I'm playing online on Spotify or SoundCloud stop, when mobile data is on but phone is locked.
2 REPLIES 2

Kolorowezworki
Rising Star II
Switch Battery Saver mode.

victor010
Zen Master III
Hi, kindly let us know the firmware version of the device, also we'd request you to check, settings => battery => Power master => Check if phone is not on battery saver mode.