12-29-2019 11:54 AM
12-29-2019 02:35 PM
12-29-2019 09:02 PM
12-31-2019 08:16 AM
vlasta.vasicekPlease, why do you confuse users?
*Special notice: This upgrade patch only allows to upgrade from Android P 16.1220.1909.194 version to Android Q. The other firmware version can't use this patch file to upgrade.
12-31-2019 04:11 PM
M.KSending the phone to a service center is really your only option if you cannot get the phone to boot.
Updated from "WW-17.1810.1910.73" to "WW-17.1810.1911.110", with ASUS website's file.
First reboot after installation: everything smooth and doing ok
Tried to turn off the phone via the power menu: phone is now dead
The display doesn't turn on.
Pressing [VOL DOWN] + [POWER] makes the phone vibrate, but nothing else happens.
Getting a green led when charging, sometimes turns orange or red, sometimes turns off when the buttons are pressed.
Any ideas on how to fix this???
I have already contacted ASUS support and currently waiting for a reply.
What a terrible situation for this time of the year...
Maybe you guys should avoid trying to reboot or turn off your phone with the current version, just saying.
Dead phone after update from .73 to .110