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ASUS not Manufacturing parts for ASUS 6Z Mobile?

mukesh_badgujar
Star II
Please tell us some basic information before asking for help:
Model Name: ASUS 6z
Firmware Version: Updated (don't know how to get)
Rooted or not: Not
Frequency of Occurrence: ?
APP Name & APP Version (If your issue relates to the app): No
My ASUS mobile battery getting fat,
i called to Asus care to get information, they said you have to contact nearest service cnter,
so I contacted to the nearest service center for purchase new battery, but they said your ASUS 6z Mobile Parts are not available and Company is not Making any parts for that, if any other service center has remaining stock only then you will get a battery.
and after that i called to asus care to get information about this then they said we are making parts. and registered the complaint, but nothing is happing still now.
for waisting time, and if the battery getting blast while using then who is responsible for that?

@ASUS Bot Anyone Help me....

6 REPLIES 6

prashanth
Rising Star II
Best you can do is order from amazon if reviews are good,service centres never have parts

ARP_ASUS
Community Legend II
Hi mukesh,
Please share the details requested under Personal message inbox, check your top right corner on the screen.

mukesh_badgujar
Star II
I sent the details please check

durv1503
Star II
I am facing same issue i just want a volume key and even visiting service centre 5 times they said it's not available. If only mods can help on this.