Last edited by Emilee_ASUS on 2019/1/29 13:41
Have you tried to restore the camera app to a check?
( settings > apps & notifications > see all apps> app info> camera > storage & memory >clear data and cache.)
If this problem still appears, please show me your camera app version and this error screenshot when you encounter this problem.
Could you also tell me which place do you save the photos/ videos?
Thank you. 🙂