Unlock Device App does not unlock bootloader

[yusufarifin532]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)

[alpha68]

Hi, I have the similar problem
ASUS Z010D
TRying to unlock my device but it shows, an unknown error occured, maybe due to network error please try again.
THis is recurring and I have been trying for 3 days now
PLease help

[Christine_ASUS]

Christine_ASUS

Hi friends

For ZC550KL/ZE500KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

Hi Rick_M71

Individual issue. I already replied you via PM after checking your data. 😉 Hope your issue can be fixed soon.

View post

Hi alpha68
Please refer to my reply on 28th Aug. For ZC550KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

[bash_sheer]

Hi Christine_ASUS,
I'm using a ZenFone Selfie which I bought few years back(2017) and tried to unlock the boot loader on 30Sep2020, however I face the network connection error. Kindly help me. I have attached the phone info for your reference. Let me know what other info do you need from me.
Thank you.
Regards,
Basheer

[Christine_ASUS]

Hi bash.sheer
For ZD551KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

[Christine_ASUS]

Hi friends
The latest unlock tool of ZS551KL is now available on our official website! Please check the link below
https://www.asus.com/Phone/ZenFone-4-Pro-ZS551KL/HelpDesk_Download/