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Bluetooth media not connecting to car music system

Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My Bluetooth is getting connected to my car (ciaz alpha) music system and i can receive calls , make calls and my voice command also working. But i am not able to play music via bluetooth as media is not connecting.
Bluetooth is working only for the calls. It's not working for audio or video.
Phone is not rooted


Zen Master III
Hi there, thank you for highlighting the same, we are checking with our team and will get back to you.

Star I
Ok. Waiting for your reply and solution

Star I
Still waiting for your revert and solution