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şarj problemi

systemSG
Star I

telefon şarj olmuyor, şarjı bitti kapandı şarj olamadığı içinde açılamıyor.
muhtemelen batarya koruma uygulaması ve yapay zeka uygulamaları yüzünden şarj olmuyor, ancak batarya koruma uygulamasını pasif konuma getirmiştim.

şarja takınca bir kaç defa pil dibinde kırmızı seviye simgesi görünüp kapanıyor daha sonra hepten gidiyor simge

2 REPLIES 2

Aureliannn_ASUS
Moderator
Moderator

Hi, according to your question, please check for any signs of damage on the USB Cable and AC adapter, such as breakage, pins bent or pins deformed. Do not use damaged USB cables or AC adapters.

Please check and remove any debris from the USB port on the device. If the USB port is damaged, please bring your device with the USB cable and AC adapter to your local ASUS service center for further assistance.

You can refer to "Troubleshooting - Fail to charge" in the following link.

[Phone] Troubleshooting - Abnormal charging | Official Support | ASUS Global

Also, could you provide your product model (for example: ZE620KL) and firmware version?

Thank you.

ZenBot
Community Manager
Community Manager
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