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ZenBook UX391 does not detect external monitor

Star I
System: Winbdows 11
Battery or AC: same
Model: UX391
Frequency of occurrence:
Reset OS:
Screenshot or video:
Detailed Description: I can't connect my laptop to an external monitor. I just used the monitor with other notebooks and it works.
Monitor Type: TeamGee P1 Plus 
I used usb c to connect and also hdmi with dock but nothing changes.
Can you help me?

Star I
thanks I wrote to italian customer service. I sent all the data about BIOS, OS, ecc and i'm waiting for an answer.

Star II
Open Settings. Click on System. Click the Display page on the right side. Click the Multiple displays setting. Click the Detect button. Once you complete the steps, Windows 11 should now detect the external display. Check with these steps?

Rising Star II
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