Zenbook UX363EA Numpad won't turn off

[arsiimam]

I recently update my windows 11 on my Zenbook Flip  13 UX363EA and the numpad number won't turn off. It's basically off but the number and the line still seen. The function is perfectly fine, but it's little bit annoying. Sometimes, it flicked little bit too. Any solution?

 

[Falcon_ASUS]

@arsiimam 
Please go to the UX363EA support page and download the ASUS Precision TouchPad Driver and ASUS NumberPad Driver.
https://www.asus.com/laptops/for-home/zenbook/zenbook-flip-13-ux363-11th-gen-intel/helpdesk_download...  

Then go to Settings > Apps > Installed apps, and uninstall the current TouchPad and NumberPad drivers.

Restart the laptop and install the drivers you just downloaded, then check if the issue is resolved.

Thank you.

[arsiimam]

I already do that and nothing change

[Falcon_ASUS]

@arsiimam 
Unfortunately, if you have followed the above steps but the issue persists, it is likely that there is a problem with the backlight. It is recommended that you take the laptop to a repair center for further inspection. We apologize for any inconvenience caused.