System: Asus Zenbook Battery or AC: both Model: UX360CA Frequency of occurrence: intermittent but several times a day Reset OS: no Screenshot or video: ======================== Detailed description：my zenbook ux360ca touchpad will jump around and usually lands on the lower left corner of the screen. Even when not typing or using the touchpad - it happened yesterday during a video call when my hands were no where near the touchpad - and the search window came up on its own. Thoughts on how to fix? Thanks!
Hello Mark, The issue happened out of a sudden? was there any modification or update before the issue occurred? Please kindly check if your BIOS is updated, and reinstall touchpad driver. UX360CA - SupportLet me know if it gets better. Thank you.
Thanks Blake. No this has been a persistent issue and pretty maddening. All of a sudden the pointer jumps for no reason and the search box jumps up. My bios is at 303 and I installed smart gesture again yesterday. Will try to reinstall the touchpad driver again today and see if that helps. Mark
Quick update to all you folks. I have tried pretty much everything - drivers, Windows 10 reset, hiding the cursor when typing - you name it. The only thing that seems to be working is actually disabling the touchscreen. I tried to recalibrate the touchscreen but that did not resolve the cursor jumping around issue either.